The staff was knowledgeable and cheerful. the triple room was the best. - Private bathrooms, which included bidet, were cleaned daily. - the location of the hotel was magnificent, within walking distance of Lungomare Caracciolo.

Had a double room with mini-bar and air-conditioning, for example. Location close to the port, and the waterfront;))

everything was nice, fairly clean hotel, exceptionally nice and handy location close to the main attractions. i had fine and spotless room with hypo-allergenic pillows. the bed was comfy and there were an electric kettle and a fridge.

Cozy rooms, friendly staff. Convenient location, close to the sea and metro station. Clean and secure. Comfortable bed and good breakfast. a great place to stay. 🌟

Convenient location in a safe neighborhood, just a stone's throw away from the train station, stunning sights, and the bustling port area with all the main attractions. 🚆

The hotel was clean and staff were amicable. Had beautifully decorated and clean room complete with air-conditioning and mini-bar. - the venue was in a perfect location just off the waterfront, the sea and the main attractions.

We had a fantastic stay at Mergellina. the staff, especially Amelia at reception, were so kind, helpful, and always had great recommendations for restaurants and places to visit. the breakfast staff were lovely and friendly, and the rooms were nicely decorated with a stylish touch. Despite being on a busy road, the double glazing and outside shutters kept the noise to a minimum, ensuring a peaceful night's sleep. the hotel is conveniently located near the American consulate and the waterfront, making it easy to explore the area. We felt safe and secure, and the staff went above and beyond to make our stay enjoyable, even lending us a spare laptop when we needed it. Mergellina exceeded our expectations and we highly recommend it for a comfortable and pleasant stay. Cons: Didn't dislike anything about the property. 👍.

The rooms at Hotel Mergellina are absolutely fantastic! They are so cozy and comfortable, with the perfect amount of space for a solo traveler like me. The bed was like sleeping on a cloud, and the bathroom was super clean and modern.

The only thing I wasn't a huge fan of was the view from the room. It wasn't the greatest, but hey, not everyone is here for the view, right?

We were pleasantly surprised by the nicely decorated rooms at Hotel Mergellina. They had a simple but stylish design that made us feel right at home. The staff, especially Amelia on reception, were fantastic. She went above and beyond to make our stay enjoyable, recommending restaurants and helping us with our plans. The breakfast staff were also lovely and always greeted us with a smile. Despite being located on a fairly busy road, the double glazing and shutters kept the noise to a minimum. We also felt safe and secure with the pass key system. it was a great place to stay and I would definitely recommend it.

Big room, comfortable bed, and helpful staff. The room was spacious and the bed was big and cozy. , the staff were very accommodating and helpful. They provided great recommendations for places to eat and things to do in the area. the hotel was located in a very convenient location, close to public transport and restaurants.

Noisy neighborhood at night, and limited breakfast options. The neighborhood was quite noisy at night, which made it difficult to sleep at times.

Pleasant neighborhood, 5 minutes walk to the gulf of Naples. Good Metro station nearby. Safe and secure hotel. Cozy and very clean. Pleasant and helpful staff. Tranquil room facing a courtyard. Excellent breakfast. Very clean facilities. Nicely decorated rooms. Fantastic staff offering restaurant recommendations.

Nothing to mention.

We had a great stay. The hotel had a good location, close to the sea, trains, and the marina. The staff was friendly and helpful, and breakfast was excellent. The facilities were clean and well-maintained.

There was nothing we didn't like.

The hotel is nicely decorated with stylish, comfortable rooms. You can enjoy a view of the city from the balcony. It is located near the sea and the marina, as well as the US consulate, allowing you to explore the city easily. the staff is kind, helpful, and happy to provide recommendations for local restaurants or help with any request.

Breakfast mostly consisted of sweet options, which may not be ideal for some guests who prefer a more varied breakfast.

great location, easy to get around. super clean and lovely staff. exceeded expectations, comfy beds and spacious room. recommend for anyone looking to stay away from tourist areas but still easy to get around.

wifi didn't work

Had a fantastic stay during New Year's Eve. the rooms were decorated beautifully and staff were very helpful. the hotel's location was perfect for exploring the city, as it was close to many key attractions and the area felt very safe. the continental breakfast was also a great way to start the day, and the air conditioning made the room very comfortable to relax in after a long day of sightseeing.

That there was no kettle in the room. there were fireworks during the night that were quite loud and woke us up a few times.